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Caseflow Systems LTD
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Digital government workflows.
Delivered as reusable public-service platforms.

Caseflow Systems LTD helps public institutions transform paper-based and fragmented services into secure, measurable digital workflows using Caseflow Server, a configurable BPM and case-management platform for government.

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Explore Caseflow Server
Caseflow Server
Apply eligibility rulesRoute to the right queueRecord the caseNotify the applicant

One instance of one service. The same engine runs every other service in the estate.

Build services once.
Reuse them across government.

Caseflow Server brings together process modeling, workflow automation, case management, portals, data exchange and shared enabling services, so agencies can digitize services without rebuilding the same foundations for every project.

Reusable solution modules

Citizen channels

  • Citizen Service Portal
  • Mobile Government App
  • Service directory

Caseflow Server

BPM, workflow and case-management core

  • BPMN process designer
  • Workflow execution
  • Case records
  • Rules and forms
  • Audit and analytics

Agency channels

  • Caseflow Office
  • Work queues
  • Agency dashboards

Shared digital enablers

  • Identity & Access Services
  • Digital Signature Services
  • Data Exchange Gateway
  • National Data Infrastructure
  • Payment Gateway
  • Notification Gateway

Cloud · On-premises · Hybrid — virtual machines, Docker, Terraform, Kubernetes, CI/CD

The platform at work

The Caseflow Server business process designer, showing a company-registration service modelled across five swimlanes — service provider, cashier, case officer, director and CEO — with decision gateways, revert paths and an end event.
Caseflow Server — a registration service modelled in the process designer. Lanes are the roles that perform the work; gateways are the decisions; every revert path is drawn, not implied.
A back-office work queue: cases grouped by role in a left tree — service provider, case officer, cashier — with a table of case number, task, purpose of visit, entity, agent, officer, date and approval status.
Caseflow Office — the same process from the officer's side. Work arrives in queues shaped by role, and every row is a case the citizen can already see the status of. Entities and figures shown are demonstration data.

Designed for public-sector complexity.

Government services involve laws, eligibility rules, multiple agencies, approvals, payments, identity checks, records and audit requirements. Caseflow Server is built to hold those realities in one place: configurable workflows, back-office processing, public-facing channels, secure integrations and shared digital enablers.

  • Statutory eligibility rules
  • Approvals across several agencies
  • Fees, invoices and reconciliation
  • Identity checks and signatures
  • An auditable record of every decision
  • Continuity when staff and policy change

Where to start

An exclusive gateway takes exactly one outgoing path. Pick the one that matches why you are here.

From methodology to implementation.

Caseflow Systems LTD combines business process analysis, process reengineering, agile delivery, system integration, quality assurance, DevOps, training and operational support. The company specialises in project management, business analysis, capacity building, software development, application lifecycle management, operational support, quality assurance and data analysis.

AnalyseReengineerConfigureIntegrateAssureTrainSupport

The last step loops back to the first. Continuous improvement is a return path in the process, not a phase at the end of it.

See how delivery works

Let’s discuss your public-sector workflow challenge.

Whether you are modernizing a registry, launching a citizen service portal, digitizing permits, integrating government agencies or improving justice-sector caseflow, Caseflow Systems LTD can help define the roadmap and the reusable platform foundation.

Request a Caseflow Server briefing